[Erlug] [LAVORO] Cerchiamo un Network Engineer a Londra

[massimo danieli [Permanent Link]]

La mia ditta www.f5.com cerca un NSE a Londra.
Informalmente, lo stipendio è sulle 35k sterline+benefit+bunus(fino al
20%)

NB la posizione chiude giovedi 11

Descrizione del ruolo

 Provides Level 1 and Level 2 technical support to troubleshoot and
resolve hardware and software issues on F5 devices
 Proactively and effectively communicates status, plan-of-action, and
resolution of issues
 Provides F5 customers and partners with a consistently high-quality
support experience
 Participates in on-going training with F5 products and related
technologies
 Maintains high schedule adherence (work hours and on-phone time)
 Effectively manages case escalations to tier 3 (Engineering Services)
while maintaining customer communication
 Manages multiple cases and prioritizes based upon customer and
business needs
 Follows standards-based processes defined in F5’s Quality Management
System (QMS)
 Performs additional projects as required


Skills

 Hands on technical experience with and very knowledgeable on LAN/WAN
operations, Network protocols, UNIX or Linux Operating systems, and/or
networking hardware required.
 Intermediate understanding of TCP/IP protocols and the OSI model
 Proficient with Windows OS
 VLAN – setup and implementation
 Knowledge of DNS protocol/BIND
 Able to work with moderate supervision
 Proven track record in a team environment
 Experience with NetApp/EMC and other data storage systems preferred
(for Data Solutions focus)
 Experience with WAN optimization applications a plus (for WANOpt
focus)
 Experience with Clarify preferred
 Analytical thinker with strong attention to detail
 Must be able to read, write and speak English fluently, including
technical concepts and terminology. Multiple language skills a plus.
 Must be able to relay technical information to customers with varying
skill levels


Se siete interessati o volete saperne di piu contattatemi in privato

Andy